How a specialist uses the Team Portal, from the quote request through to billing.
The video narration and on-screen captions are in Hungarian.
When we want to offer you a job, we send a quote request by SMS. Tap the link to open the portal.
The request shows the apartment address and a description of the fault.
Under Documentation you can open photos of the problem, so you know in advance which materials you will need.
Under Scheduling, set roughly how many hours the job takes, then pick a free time. The portal only allows times when no guest is in the apartment.
Enter the estimated cost and, if you need to, a note — for example that materials are billed separately. Then tap Accept.
The host approves your quote. You get a notification, and the job appears on Work Items.
On the agreed day, open the job and, when you arrive, tap Start work.
The job is a few simple steps. On Access you will find how to get into the apartment.
After the repair, upload photos of the finished work under Photos and videos. They show that everything is in order.
Maintenance lists the apartment's open issues. If you notice another fault while you work, you can report it with one tap.
Under Costs, the labor fee is already filled in from your quote. Add the material cost, attach a photo of the receipt, then save the costs.
When you are finished, tap Work done. After you confirm, we notify the host that the repair is done.
A quick reply and accurate documentation also raise your reliability score. Thank you for the work.